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Quickstart Technologies

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Looks good on paper, but... - Recensione dipendente - Enterprise Account Executive presso Quickstart Technologies

1,0
11 ott 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sales team is friendly and collaborative. Darren the Sales VP is solid and good to work with. Work/life balance is good.

Svantaggi

It starts from the top down. Leadership is lacking. Focus has shifted away from the customer and quality to now being the low cost provider. In order to do this they cut internal costs, like quality instructors and business tools. They use outsourced overseas instructors for most of their classes now. Outside of sales, most other departments are located in Pakistan which has made the internal processes and communication very slow and inefficient. Unfortunately the end results are - -Increased class cancellations -Horrible communications to our customers. Example, cancelling someone’s class and not notifying them. -Increased billing issues -Slow and lacking customer support They tell us that we’re financially stable, yet all of their actions would indicate otherwise. If not, we wouldn’t have contracted instructors refusing to work with us due to non-payment issues. We also wouldn’t be leaving vendors owing thousands. SAP has refused to work with us. Specific to the sales staff, they continue to ask us to do additional (non-sales) tasks, and have raised quotas by almost double within a 7 month period. At the same time they changed the comp plan, so now the majority of sales staff is making very low to no commission now. The bonus- they now also cap your commissions. You spend a large part of your day checking in on support tickets, class registrations and other items, so that your customers aren’t impacted by the inefficient internal teams and poor support. This including the extra documentation you're required to fill out all takes away from your day and affects your required daily metrics.

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Risposta di Quickstart Technologies
7y
We are a Global IT Technical Training Platform company with remote employees in most of the major metro cities in US, Canada, Philippines, Eastern Europe, Pakistan & India with head quarters in Austin Texas. We have a Global customers that are supported with the global team. We are growing company in an industry where the market is shrinking due to our innovative products and business model and this is the reason why we grew 66% this year and there is a line of people that are interested in working with us. We have been funded by our founder and a Venture firm. Hence we are adequately funded, but that does not mean , we will mean that finance is not going to put in process for travel and PO expenses- this is just part of transitioning from a start up to a grown up company. Further, we have a very specific performance improvement plan to either coach people up and increase employee engagement . Employee typically makes the choice of putting in the effort. In your case, we put you on two Performance Improvement Plans over 4 months because we believe in retain people and turning them around and eventually, you were released due to lack of efforts and results. Hopefully, this will result in a great outcome for you and you will thrive in your next carrier move. We wish you nothing but the best in your future endeavors.

Esplora altre recensioni su Quickstart Technologies

5,0
27 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you have initiative, your voice matters. I had the ability to shape product structure, priorities, and cross-functional collaboration rather than simply operating within a fixed framework. Also, being part of strategic milestones, including company's acquisitions, gave me hands-on experience navigating complexity, integration challenges, and scaling decisions in real time. It was truly challenging but great learning experience

Svantaggi

This company evolves quickly. Priorities can shift, structures adapt, and not everyone will feel comfortable in that level of constant movement.

1,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work is the ONLY pro about working for this company.

Svantaggi

My experience working at QuickStart was extremely disappointing. Leadership lacked transparency, communication was often unclear, and employees frequently felt afraid to speak up or share concerns. The culture created an environment where many people felt they had to walk on eggshells rather than collaborate openly. What concerned me most was the disconnect between what prospective students were promised and what was ultimately delivered. Students invest significant amounts of money expecting a high-quality educational experience, yet the reality often fell short of the expectations set during the enrollment process. The focus seemed to be placed heavily on revenue and enrollment numbers rather than student outcomes and long-term success. There was constant pressure to meet enrollment goals, and at times it felt as though ethical concerns took a back seat to hitting targets. Instead of fostering a student-first culture, the organization appeared primarily driven by its bottom line. For anyone considering employment or enrollment, I would encourage you to do your research, ask detailed questions, and carefully evaluate whether the organization’s values align with your expectations.

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