Inconsistent experience - Recensione dipendente - Sales Specialist presso REI

3,0
18 lug 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've worked at three different stores in three different states. The plus is being able to transfer to another store when moving. The health insurance is great and you can't beat paid vacation time at a retail job. Some stores are great with great supervisors and great co-workers. Others, not so much (see below).

Svantaggi

Some stores are run by managers who do not understand how to run a store and generate sales without cutting corners. Unfortunately one of the ways they meet these goals is by reducing payroll hours which leaves you understaffed. At one of my stores, this meant that you had to give total open availability only to get a measly 20 hours per week. And work life balance means nothing when you're working somewhere that is the epitome of inefficiency. Some managers don't appreciate hard work and favor employees who make them feel liked. This creates an environment where lazy employees get promoted and/or scheduled the most hours. At the store I am describing the store manager blamed sales specialists for low morale, treated us like children, and lacked any real leadership skills. He was passive aggressive with feedback and never gave a clear path for development and improvement. My experience at the other two stores were superb. Excellent team oriented environment where managers and co-workers treated everyone with respect.

Esplora altre recensioni su REI

5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good managers, deals, coworkers, products

Svantaggi

No cons, I really liked my time.

3,0
9 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Svantaggi

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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