Customer Service - Recensione dipendente - Dipendente anonimo presso Rakuten

1,0
16 gen 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free Food and Casual Dress Code.

Svantaggi

Management is horrible. Employees are clickish, talked to my manager twice in a month and she really could not be bothered with me. The team I was assigned to was mad that Ebates went outside the click to hire me and was given little to no guidance on my actual position. Instead of learning my job, I had to learn all customer service and spend 10 minutes a day trying to learn my actual job. However, the "team" didn't want anything to do with it and half assed the training. I finally had enough and walked out. The also jack you around with pay as well. I was supposed to be salary and wound up being hourly at a lower rate then originally agreed upon. Would have told them to bug off sooner but I needed a job. Stay away from this place!!!

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5,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Svantaggi

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Svantaggi

There were no cons while I was there

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