Play.com, not what it used to be - Recensione dipendente - Dipendente anonimo presso Rakuten

3,0
15 mar 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company employs people from diverse ethnic backgrounds which is great. Environment is friendly and you can always talk to your manager. Salary always paid on time.

Svantaggi

No career growth in the company and no promotions, which is very disappointing. The view is very short-term, the best employees of the company leaving because they can't see their future in the business. Lots of deadwood in the Head Office on high salaries, which don't contribute to the business. Since the big redundancies in March 2013, one employee can sometime do the job of 2-3 people and it demotivates and brings less productivity to the company. Lack of strategy and incoherent decision making - internal processes can change very quickly without advanced notice, which makes employees confused and customers unsatisfied (example: API updated but no merchant was told about it in advance, only after it happened, and that caused problems for businesses). New categories are launched although the website isn't ready and needs a massive overhaul. Forcing Japanese ideas although everyone can see that it has negative effects on the company and the employees. Too much time is wasted on meetings instead of proper work.

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5,0
25 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Svantaggi

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free food, benefits are good

Svantaggi

Pay was so bad. The management was awful.

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