Vantaggi
Not much to say here except for flex time; it's easy to just meet your call goals and sneak out early..nobody watches to see if your're actually working.
Svantaggi
Poor management, poor CRM and other tools, slow internet connectivity and even senior recruiters are just 9-5 'ers and are not passionate about thier jobs. Bunch of young, entiltled brats they bring in and the pay is sub standard to what other company's offer. There is also a lot of in-fighting, even on the same team; mostly the left overs from when it was Think Resources. They make promises to upgrade tools to make them better, but never deliver and commision structure is designed to where you feasibly could only make $80,000/YR total comp after working as hard as you can. Management also tends to favor people who have been there longer when deciding who gets an account (good ole boy mentality.