Too many petty rules and no growing opportunities at call center for FedEx - Recensione dipendente - Senior Customer Service Representative presso Randstad US

2,0
10 lug 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There are no graveyard schedules. The daily metrics and QA (quality assurance) are expected to be easily attainable when you work hard. Work for this company as a last resort.

Svantaggi

This company is still growing. The six years I worked before Spherion then Randstad The company had a contract with FedEx call center. The recruiting company offers a fixed schedule. Compensation per hour for Customer service representatives is not the best. Turnover is high. ex employees leave after years for no commissions and no opportunities to advance,

Esplora altre recensioni su Randstad US

5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work environment, good culture

Svantaggi

Would like more aggressive commission structure

4,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They are good, just have a little problem with difference on the pay rate because of weekend but they fixed.

Svantaggi

I do not work for them I was in a client site.

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