Horrible Management - Recensione dipendente - Call Floor Supervisor presso Reach

Management is very very disorganized, there is no leadership of communication from the top down. They never own up for their mistakes and are constantly saying one thing then never follow through. Typical call center job. Management throws employees under the bus. I’ve sat in on meetings with upper management before and they bad mouth at least half of their employees then in slack say how much they appreciate everyone. Employees are asked to leave positive reviews so they receive awards and they don’t listen to anyone’s feedback. Upper management doesn’t take their jobs seriously.