Forced back to the office during a pandemic - Recensione dipendente - Contact Center Representative presso RealPage

2,0
4 dic 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really like the job and the company until recently. The time off is pretty good. The training was some of the best I have ever had. All of my bosses have been solid.

Svantaggi

We have been working from home full time for 7 months since March. With record numbers of cases and hospitalizations they are phasing us back into the office now mandatory. This is absolutely baffiling and no explanation has been given. If I come to the office and never even speak to another human why am I being forced to come in? The claim is it's for "team interaction". There is no team interaction we work entirely alone our entire shift. Some people come to the office some dont . There is actually more distraction at the office than at home. I could totally understand if our job actually required being at the office. IT DOESN'T not AT ALL The benefits of working from home has substantially improved many of my coworkers lives and management just doesn't care. They want to force us to drive automobiles that hurt the environment for no reason to their office back and forth while spinning green this or green that. Working from home would help the environment a lot more than a paperless check.. Most of our competitors are with the times and recognizing work from home is the future. I could not be any more dissapointed at these decisions especially given the escalating Covid numbers. It's not a performance issue either as our individual performance is 100% trackable and easily measured. People are talking about how irresponsible returning to the office is when it can just be done at home.

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Risposta di RealPage
5y
Thank you for your post....Let's clear the air here....we closed the office to sanitize it and then re-opened it up on a voluntary basis....there is no mandatory come into the office in Greenville at this time. You may have been the one that sent me an email on this question. We are in voluntary RTW where allowed across the US,..Sincerely, Kurt Twining

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5,0
13 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team work and collaboration is key within our team.

Svantaggi

The job is fast pace which I like but I know some find it hard to keep up.

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Risposta di RealPage
2w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Svantaggi

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

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Risposta di RealPage
2d
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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