1,0
25 giu 2021
Ex dipendente, più di un anno
Pensacola, FL
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Being an OJT mentor and helping with the new hires. Being allowed to get away from the calls due to having a meeting. TMing when the senior and manager were away. Helping answer questions in chat.
Svantaggi
Never being allowed to step away from the phones. Back to back calls. Being scrutinized for taking a personal break. Not considering angry callers when scores came in Having to be available 95% of the time and having cod above a certain score and not getting help if needed.