Vantaggi
Most employees are motivated by the mission and work very hard.
Svantaggi
Remitly stresses cultural values in every aspect of the work but fails in almost every way to live up to them. Culture is like Amazon without the great stock price. Senior leadership is inexperienced and ineffective in every department. I don’t think the reports to the CEO have ever had their job and it shows. There is no such thing as an innocent mistake, everything is scrutinized and small things are blown up out of proportion leading to a fear based environment. The CEO is a nice man, and delegates the difficult work to his team. The Chief counsel can’t keep staff, finance is broken, the head of HR job was open for a long time. The CTO is a poor partner to non engineering teams and is running an engineering team that is burned out. The product teams are run by very junior executives, making poor decisions. The customer service team is constantly in chaos. The culture is toxic. There is no work life balance. The VP level has no authority.