Avoid at all costs - Recensione dipendente - Dipendente anonimo presso Rent The Runway

1,0
29 mar 2022
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Discounts is the only thing I can think of

Svantaggi

When I started working at RTR, it was great but so much has changed. I work in CX and just as a heads up they will expect you to be a robot. You say one thing slightly incorrect, you’ll be marked down for it. You don’t use a macro and free write something (even if it’s the correct information), you’ll be marked down for not using a macro. The environment in CX has turned so toxic and there isn’t anything my manager can do about it. It’s just the way it is now. And the department will blame you for all of it instead of taking initiative.

Esplora altre recensioni su Rent The Runway

5,0
7 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee discount, remote work from home

Svantaggi

Customer Experience agents have little to no decision making power and are not empowered to do anything behind using pre-scripted responses to common customer queries. Most were part-time

4,0
5 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great culture, decent benefits, great people

Svantaggi

company did not sustain well post pandemic and ipo

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