Decent Job- Disorganized Company - Recensione dipendente - Customer Service Representative (CSR) presso Rentokil North America

3,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, WFH, Equipment is provided.

Svantaggi

They rely heavily on QA, though it is their services that are the primary driver of their growth. You're mostly scored on following a script, rather than satisfying the customer. You have a script to follow, almost robotic. Favoritism is noticeable. The pay is below average. Sick time will be taken if you have an internet outage you have no control over, thus losing out on sick time you'd actually need for appointments etc. (they will enter this in manually themselves, without your consent to use sick time)

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Risposta di Rentokil North America
2mo
Thank you for sharing your feedback; we are pleased to hear that you found value in our remote work flexibility. We take your concerns regarding our internal systems, workplace culture, and management very seriously. We are committed to fostering a respectful, inclusive, and supportive environment for all employees. If there are gaps in how we’re living up to that commitment, we want to understand them and improve. Your comments will be shared with our leadership team to help inform our ongoing efforts to build a stronger, more inclusive culture. We appreciate you taking the time to share your perspective and hope you'll consider reaching out to employmentrelationsna@rentokil.com to discuss your feedback in more detail.

Esplora altre recensioni su Rentokil North America

5,0
24 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

High Pace, Good Team mates

Svantaggi

To much delay and shifting goals

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Risposta di Rentokil North America
9mo
Thank you for sharing your feedback. We are happy to hear you've had a positive experience with your teammates. We also understand that growth and innovation can cause big changes and appreciate the flexibility of our colleagues as we continue to improve the customer and colleague experience. If you have any additional feedback you’d like to share, please reach out to employmentrelationsna@rentokil.com.
3,0
10 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

fully remote nice managers try to make it fun for being remote

Svantaggi

The workload for pay is unbalanced

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