Call centre of high volume, low quality... chaos! - Recensione dipendente - Customer Service Agent presso Revolut

2,0
6 mag 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent salary package if you want to live in Krakow Poland. Unfortunatly the air pollution in Krakow is pretty bad. Colleagues were decent.

Svantaggi

A lot of cultural hurdles if you are not Polish. Schedule took no consideration of staff. You could be rostered for 10 days straight. Then have a possible 4 days off yet the manager in charge of scheduling would give you a shift in the middle of a 4 day break. Management was too young and inexperienced. Job was purely about numbers of chats. No quality in service. HR was straight from the Soviet era - worst I have seen globally. All smiles before you start, then they think you are their personal labour force to treat as they please. No recourse for questioning or discussion. All over a poor experience with an immature "company".

Esplora altre recensioni su Revolut

5,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Revolut was one of the most rewarding experiences in my career. Every day brought something new to learn, and I was trusted with meaningful work from the beginning. The pace is fast, but that's exactly what helped me develop my analytical thinking, decision-making, and financial crime investigation skills. I genuinely enjoyed working with my team, they were approachable, knowledgeable, and always willing to help when needed. If you're someone who enjoys solving complex problems, taking ownership, and continuously learning, you'll appreciate the culture here. Looking back, I'm grateful for everything I learned during my time at Revolut.

Svantaggi

The probation period can be quite challenging because the expectations are high from the start. There is a lot to learn in a relatively short period, and it can feel a little overwhelming initially. That said, once you adapt to the pace and understand the processes, it becomes much more manageable and rewarding.

5,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Highly challenging culture that values your work

Svantaggi

Not for everyone. There is a high bar in performance and all are expected to excel at work.

Vedi recensioni per: Utile|Valutazione|Data|Tutto