Dysfunctional Culture - Recensione dipendente - Customer Service presso Reworld

1,0
14 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Asheboro office has some amazing talent and coworkers!

Svantaggi

While it’s tempting just to walk away, I feel obligated to speak up about this company in hopes that it sparks positive change for the colleagues that I’m leaving behind and any new employees looking to join. After careful thought and consideration, I have concluded that my core values are not aligned with the dysfunctional organizational culture at Covanta. Fortunately for me, I know my worth and I am very well aware of the value I bring to a team. I refuse to settle for any form of disrespect or maltreatment, particularly from individuals in upper management whose only credibility resides in their job title as opposed to demonstrated excellence and leadership. I’m positive my experience isn’t an isolated one. The turnover rates and lack of employee satisfaction are further evidence of Covanta’s inability to attract, develop and retain talent. Complaints to HR are overlooked without proper resolution or accountability. Although I enjoyed my job, I am disappointed in the treatment I received over the last few months, the salary I was given, and the severance package offered when my position was dissolved. My evaluations have been consistently outstanding over the past 5 years, but my salary did not appropriately reflect this fact. Abusive Language from senior management during meetings intended to make others feel like they are beneath them or reprimanding them like children is appalling. This type of leadership causes a snowball effect and creates tension that trickles down to every employee regardless of position. No one is treated with respect because it starts at the top. Internal Communication- There is a complete lack of communication within the entire company. It takes multiple emails and copying a direct supervisor before a reply is sent. People outside of Senior Management/Upper Management are treated like children and are constantly talked down to. No one listens when there is a problem and when issues are finally addressed or become extremely critical, the solutions are reactionary and temporary. There is no clear plan for consistency. Despite my frustration, I will always be thankful for the opportunity I have had to improve my skills and gain additional experience. Please also note that I will forever appreciate the guidance and leadership I have received from a select few people during this time. Fortunately, they also know their worth and are no longer with the company. Covanta does not value their employees or the dedication that some give

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Risposta di Reworld
2y
Thank you for your tenure with the organization and for your honest feedback. We regret that your experience with Reworld™ did not meet your standards or ours. The issues you have highlighted are concerning and were routed to the appropriate internal sources for investigation and corrective action. Employees can always share concerns with a supervisor, human resources or anonymously contact our third-party hotline at 1-800-267-7115. We are deeply committed to ensuring that communications with and from our employees are as clear as possible, and we are always looking at different ways to ensure that our team members feel included and informed. We truly do value each and every one of our team members and the positive impact they make on a daily basis.

Esplora altre recensioni su Reworld

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is a really good place to work with a highly supportive environment. The coworkers are great, team-oriented, and easy to collaborate with.

Svantaggi

Maintaining work-life balance can be challenging during peak outage seasons due to extended hours and frequent travel

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Risposta di Reworld
6d
Thank you for sharing your feedback and for your more than 10 years of service with Reworld. We appreciate your recognition of the supportive work environment, collaborative culture, and strong teamwork that help make our organization successful. It's rewarding to hear that your colleagues and the team-oriented atmosphere have contributed positively to your experience. We also appreciate your candid feedback regarding work-life balance during peak outage seasons and your perspective on compensation and retention. We recognize that certain periods of the year can place additional demands on our teams, and we continually look for ways to support employees while meeting our operational commitments. Feedback from our team members is valuable as we evaluate how to attract, retain, and reward talented employees across the organization. Thank you again for your dedication, contributions, and thoughtful insights.
4,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Reworld has a long-standing history of operating as a sustainable and resilient business through both strong and challenging economic conditions. The company remains committed to its employees by providing competitive wages, comprehensive benefits, and opportunities for long-term career growth. This stability and commitment help make Reworld an employer of choice within the industry.

Svantaggi

At times, Reworld management gives the impression that decisions are driven primarily by short-term financial gains rather than long-term strategic benefits. While achieving near-term results is important, greater emphasis on investments that support long-term reliability, employee development, operational efficiency, and sustainable growth could further strengthen the company's future success.

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Risposta di Reworld
6d
Thank you for sharing your thoughtful feedback and for your more than 10 years of service with Reworld. We appreciate your recognition of our commitment to our employees, including competitive total rewards package, comprehensive benefits, and opportunities for long-term career growth. It's especially meaningful to hear that you view Reworld as an organization that continues to support its people through changing business conditions. We also value your perspective on balancing short-term objectives with long-term investments. Feedback like this from our employees helps inform these important discussions and decisions. Thank you again for your dedication to Reworld and for sharing insights that contribute to our continued growth and success.
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