Vantaggi
Great job for anyone with a criminal background as they don't do checks. Good job if you like being on the phones and like an office environment. The physical location is a nicely kept group of buildings. There is always coffee in the office in the morning and occasional events to incentivize employees. Nick Cendoya was the only reason I stayed as long as I did. He is wonderful with people, whether it's clients or coworkers. He knows how to encourage and uplift people towards reaching a goal. That man deserves a gigantic raise.
Svantaggi
They train you how to do 'sales calls' to get prospective home buyers to set appointments under the guise of "we are really helping people change their lives" but after a few months it just started to feel like I was harassing people. The managers will stand next to you and tell you exactly what to say to people on the phone and at times I felt like I was strongarming them into something they didn't want to do. I guess you could call that sales, but it felt like manipulation. The pay is pitiful, begins at barely over minimum wage, and they entice you with the different tiers of compensation dependent upon how many appointments you book. What they don't tell you is that they will fire you if you don't reach the first tier. Which is pretty misleading when you present tiers as incentives but they're actually requirements. The boss man, Aaron Rian, treated the employees on the phones like we did not exist, never introduced himself to us, hardly even made eye contact, and yet would shove numbers down our throats as if our ability to schedule appointments from cold calls was the thing carrying his company. The turnover rate is staggering here, and if you asked management I'm sure they would tell you "sales isn't for everyone" but I think it has more to do with the manipulation tactics we have to use on people, the unclear expectations of what it takes to keep your job, and the constant whip-cracking.