High workload, limited recognition, and inequitable PTO policies - Recensione dipendente - Customer Support Specialist presso Rippling

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.