Vantaggi
Good coworkers. However, this is not pros for a company. It's just people's personalities. So technically there is no pros.
Svantaggi
NetOps which has two sub-departments (NOC and ETAC) are so underpaid. These departments unlike our competitors are all-rounders, meaning they do EVERYTHING in network. Other companies have specialized techs for certain things. Taking this into consideration, we should get paid more, right?? Well, our company does not think so. Because of this, people including other technical departments started leaving for better opportunities. As we are so trained well, we do a fantastic job at another company so it's a win for them and we get paid more so it's a win for us too. My advise for Ritter is to do a proper market study and pay a decent wage to talented people.