Overall great, liked most fellow employees and management, hours and wages were inconsistent - Recensione dipendente - Server presso Ritz-Carlton

4,0
13 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Worked both part time and some full time as a server. Money had potential to be good. Ability to move up within department was there, however in order to move departments it was more challenging and you had to start out at the lower end-even if you had previous qualifications. Also they had full benefits if you worked full time which was wonderful.

Svantaggi

Schedule was unpredictable, working holidays, very long nights some times, ugly uniforms

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5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Svantaggi

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

3,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free meal, good pay, friendly

Svantaggi

General manager does not understand the whole situation before criticizing

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