Great at first, then reality set in - Recensione dipendente - Claims presso Root Inc.

Senior Claims leadership team seemed like an exclusive fraternity with a lot of past employer connections. Some promotions were questionable and many lost trust in some decisions being made above. A lot of surprises with the people who have left. Work constantly shifting due to turnover, leading to burnout. Focus has shifted to a ‘non-standard’ book of business, cutting corners in policy. Concerned about the emphasis on growing fast, regardless of the challenges ahead.