Former emloyee who since changed company - Recensione dipendente - Support Associate presso SAP

5,0
17 feb 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was an previous employee of SAP who has since moved. Compared to other companies, SAP is well run, professional and courteous (something I have grown to respect the more I move through professional life). One caveat is it really depends on your line of business. I have good memories of SAP and I found majority of people in there to be very nice in general. I found SAP a nice place to work and never felt under undue pressure. One thing I found with SAP is its technology is everywhere so if you get good at ERP type technology it can open doors in lots of other companies. Benefits are ok, I found the stock plan was a great way to save and I generally maxed it out each month. Most of the management I found ok to deal with and in general nice. No big complaints or conflicts. Most managers SAP put in place are fairly competent and in general, sane. (This may sound like PR speak but that is my honest experience). I also found they are sincere about outreach things like including colleagues with autism, disabilities etc. Its a place that is respectful of differences. In general a chill place to work. However on the flipside it isnt overly PC or forcing certain things.

Svantaggi

Certain lines of business of business have varying reputations. Some of them are overworked and over stressed which accounts for a lot of turnover. There is a obsession with SLA's often to the detriment of further learning or root cause (despite what management say). Compared to other tech companies SAP payscales are a bit anemic. If you are on a low grade it can take a long time to get up the payscale. SAP is also slow for pay rises and people will walk out the door who really should have been taken care of better. There is a lot of attrition in certain sectors because of this. I felt attitudes towards things like getting certifications or getting further education to be not the best. One manager point blank told a colleague he should have a think if he really needed a certain course. I found that a bit limiting. Pay is also slow to come and with the landsape the way it is, its easy to get payrises across industry. Galway location is in general a glorified support hub with some additional development work.

Esplora altre recensioni su SAP

5,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work, learn and contribute.

Svantaggi

Nothing major. Growth is slow

4,0
29 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Svantaggi

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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