Be prepared to eat turd sandwhiches all day every day - Recensione dipendente - OSR - Operation Service Representative, Member Services Floater presso SIO Logistics

1,0
25 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They present a positive image to your face.

Svantaggi

1) Phones will ring in your head all day 2)Truckers will lie to you and its your fault 3) Never count on having time for lunch 4) The incentive structure will change on you two months into working with them (you will earn less than what they are promising). 5) Unlimited PTO promised but good luck feeling comfortable enough to actually use it

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Risposta di SIO Logistics
10mo
We welcome feedback, but it’s essential to ensure that the information shared is accurate and reflects the full picture. This review contains several inaccuracies we’d like to address for the benefit of prospective team members: 1) Phones do ring frequently, as is expected in the logistics industry. The pace is part of the role and is well suited to those who thrive in a dynamic, results driven environment. 2) The claim that it’s “your fault” when truckers lie is inaccurate. We provide paid training and clear, documented procedures to verify all carrier information. When these processes are followed, there is no ambiguity or blame-shifting—it’s a straightforward system. 3) The suggestion that there’s “no time for lunch” is false. We do not track hours, clock-ins, or clock-outs, and we trust our employees to manage their breaks as needed. 4) In nearly 10 years, we’ve made just one change to our compensation plan, initiated in response to employee feedback. Over 95% of our team earned more as a result. Suggesting otherwise misrepresents the facts. 5) Our unlimited PTO policy is genuine. We operate on an honor system, requiring only one week’s notice to allow for coverage. There is no approval “gatekeeping” or restriction. Our company rewards individuals who are driven, adaptable, and committed to following proven processes. While our environment may not be for everyone, we are proud of the culture we’ve built and the success our dedicated team members achieve here.

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5,0
14 ago 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The office culture is extremely rare, there is a real sense of community and a fun energy about this place that you don't see often in this industry. The support from leadership is extremely refreshing and they truly do have an "open door" policy where you can come to them with anything. The unlimited PTO policy has garnered such a bad rep but this company really got it right, they tell you that they put their people first and they mean it. The growth is impressive and SIO has positioned itself to become a leader in the industry by adhering to their belief that if they take care of their people then their people will take care of their customers. After over 20 years in logistics I feel like I have finally found my "work home".

Svantaggi

None that I can think of.

4,0
23 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work environment, good training, decent pay, good location, Unlimited PTO

Svantaggi

Seemed like a slightly above average turnover rate, but really nothing bad here

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