Meh - Recensione dipendente - Customer Service Representative presso Safelite AutoGlass

1,0
10 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training/Trainers were fun but definitely didn’t go over all you needed to know before being thrown on the phones.

Svantaggi

You use two systems. One is older and being replaced by the newer one. The training is all focused on the newer one and once you get on the phones most calls require the old one which you were not even trained on really. I’m already looking for another job. Definitely the most strict job I’ve had in regards to attendance. A one minute tardy counts the same as calling in for an entire shift. Like what?!

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Risposta di Safelite AutoGlass
4mo
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for associates to grow their careers, please email PeopleDirect@safelite.com.

Esplora altre recensioni su Safelite AutoGlass

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working hours, easy to learn, great environment.

Svantaggi

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Svantaggi

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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