Customer Service Rep. - Recensione dipendente - Customer Service Representative presso Safelite AutoGlass

3,0
10 nov 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great training -Bull pen is nice because it gives employees a feel for the call center in real time -Easy to use system -The supervisors are all really friendly

Svantaggi

-I didn't feel they were clear when it came to logging hours or how to use the system when coming back for breaks -Short lunch break

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working hours, easy to learn, great environment.

Svantaggi

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Svantaggi

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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