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      Safelite AutoGlass

      Azienda coinvolta

      Recensioni su Safelite AutoGlass

      Decent, but could be better - Recensione dipendente - Customer Service Representative (CSR) presso Safelite AutoGlass

      3,0
      28 set 2023
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Headed in the right direction, but still some definite improvements needed.

      Svantaggi

      Some of the policies are absolutely wild. If there is an issue with your internet service provider, it is counted against you. Half the time issues with their systems are counted against you too. Not good policy to measure stats on days when the phones aren’t working properly. Was recently deducted points on a call for clearing my throat without muting my mic. Tons of talk about wellness, but the policies don’t match up well, which makes it all talk and no action. Also, the obsession with wipers when many can’t afford their deductibles. Many stuck in schedules due to KPIs, cannot put in for schedule change or to learn more splits

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      Risposta di Safelite AutoGlass
      2y
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

      Esplora altre recensioni su Safelite AutoGlass

      5,0
      27 giu 2026
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Working hours, easy to learn, great environment.

      Svantaggi

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      2,0
      28 giu 2026
      Auto glass technician
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Svantaggi

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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      Ricerche correlate: Offerte di lavoro di Safelite AutoGlass | Stipendi di Safelite AutoGlass | Benefit di Safelite AutoGlass | Colloqui di Safelite AutoGlass
      Recensioni su Safelite AutoGlassRecensioni per Customer Service Representative (CSR) presso Safelite AutoGlassRecensione su Safelite AutoGlass