Customer Service Representative - Recensione dipendente - Dipendente anonimo presso Safelite AutoGlass

3,0
2 nov 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The Management is great at the Hiawatha location and they really cared about employees as a person. Also, they have a lot of opportunities for people to get raises, even in your 90 days! They promote inside the company, and not based on seniority which is nice.

Svantaggi

Like any phone job, people can be rude. Also, you are taking insurance claims, sometimes, that can mean a person has died I do not recommend this job for highly emotional or empathetic people. Supervisorso seemed to be stretched thin and it could sometimes be hard to get something taken care of right away because even though they're all great people, they seem to have a million things to do.

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working hours, easy to learn, great environment.

Svantaggi

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Risposta di Safelite AutoGlass
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Svantaggi

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

avatar
Risposta di Safelite AutoGlass
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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