This company is going downhill - Recensione dipendente - Senior Customer Service Representative (CSR III) presso Safelite AutoGlass

3,0
10 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home Four 10s option for schedule Offers of outs to get off early Great feeling of helping customers

Svantaggi

Practically no opportunities for overtime Pay is lacking New management has made things worse Bonus this year is laughable Recognition program is horrible No sense of camaraderie Turn over rate is excessive

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Risposta di Safelite AutoGlass
1y
We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

Esplora altre recensioni su Safelite AutoGlass

5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working hours, easy to learn, great environment.

Svantaggi

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

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Risposta di Safelite AutoGlass
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

Svantaggi

I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

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Risposta di Safelite AutoGlass
1d
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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