Customer Success - Recensione dipendente - Customer Success presso Sage

2,0
11 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people to work with and good social club. Great place to work as a stepping stone to move on to better things.

Svantaggi

Very rigid company. Very hard for changes to be made. Very limited opportunities. Struggling to become the big company the CEO wants it to be. Senior management does not welcome feedback or empower you to speak. Very disjointed and segmented company structure. Too many tools to try get anything done, and using various software and platforms with no consistency. Refuse to change when things going wrong due to politics and vested interests

Esplora altre recensioni su Sage

5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and positive environment

Svantaggi

Benefits are okay. Not best

2,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Svantaggi

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
avatar
Risposta di Sage
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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