Customer & colleague focused - Recensione dipendente - Dipendente anonimo presso Sage

5,0
6 apr 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I'm in my 3rd year with Sage and must comment on the focus Sage has from the very top on its customers and employees, especially during this very challenging time. The CEO is respected and trusted - his employee communications are very well received and in fact the Communications team are doing an excellent job keeping on top of all business and customer communications. I am in a job where I am given plenty of opportunities to learn and stretch myself. I felt lucky before COVID19 to be working for Sage - I feel even luckier now to be working for such a strong, supportive, customer focused organisation.

Svantaggi

More customer insight and testimonials shared internally would increase colleague understanding of why customers choose Sage products

Esplora altre recensioni su Sage

5,0
21 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Svantaggi

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Svantaggi

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
avatar
Risposta di Sage
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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