decent but could be better - Recensione dipendente - Tier II NOC Associate presso SageNet

2,0
27 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home multiple times a week. Good place to build on networking fundamentals knowledge

Svantaggi

Unfair workload distribution (some people avoid taking calls), because managers only look at number metrics to measure performance, leading to workers "gaming the system". The work is moreso a call center than a network operations center. Knowledge is somewhat gatekept by higher tiers, they are belittling when lower tiers ask questions. low pay compared to other jobs in the network/IT industry

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5,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Positive, Friendly Culture Learning and Development Wellness Programs

Svantaggi

My tenure there was exceptionally positive. I found the culture and the work environment to be highly supportive, I didn't encounter any significant drawbacks. It was a role that aligned well with my professional values and allowed me to focus entirely on delivering results.

2,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I think the salary was decent for someone without a similar work experience.

Svantaggi

The managers and majority of the people here are not nice! Or maybe that depends on which department you're working in. But my experience with our manager and department was awful! Everybody was unpleasant! If they're not in a bad mood, they're in a terrible mood!!! It's like there's no positivity here. People were always hostile and unfriendly!

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