Awful - Recensione dipendente - Cashier presso Sam's Club

1,0
16 ago 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Usually a great group of employees (excluding upper management). I made several life-long friends working at Sam's.

Svantaggi

They don't care about their employees. I hurt myself on the job and asked to be taken to a doctor, and spent 30 minutes instead being berated by a manager and told why my injury was all my fault. Was told that I would be stuck with the bill because the company would find a way to not be responsible for my doctor's fees. I took a few days off and ended up being in so much pain that I went to urgent care on my own dime. Turns out I had such a bad muscle pull in my back I needed physical therapy. The month I left, we had lost upwards of 6 cashiers due to injury or general dissatisfaction with management.

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I absolutely loved the people I worked with.

Svantaggi

Some people did not do their job, leaving everyone else to pick up their slack

1
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Risposta di Sam's Club
3w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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