Horrible Management, No training for new employees - Recensione dipendente - Cashier, Sales presso Sam's Club

1,0
17 mag 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Reasonable Pay, Great Member Benefits

Svantaggi

Bad Management Favoritism with certain associates Horrible Scheduling Lack of Appreciation When there are issues management cannot be found and if they are they take themselves out of the equation and expect associates to solve problems designated for them (management). I started working there end of 2022 left early 2023 because I was not given proper training. I interviewed for one position and was thrown into multiple positions with very little or no training, I had to figure things out myself. We cannot teach new hires if we are not trained it makes us look stupid. Another thing, they push you to sell credit REALLY HARD and expect you to annoy the customers into getting their credit cards, if you don't sell you are frowned on.

Esplora altre recensioni su Sam's Club

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I absolutely loved the people I worked with.

Svantaggi

Some people did not do their job, leaving everyone else to pick up their slack

1
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Risposta di Sam's Club
3w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Risposta di Sam's Club
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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