Some days are rewarding but not sure they outweigh the bad - Recensione dipendente - Sales and Training Manager presso Sam's Club

3,0
26 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and PTO, company seems to be trying to improve work culture

Svantaggi

Retail is a beast. In the STM role, you are supposed to train, develop, and support employees in the club and also foster relationships with businesses and organizations outside of the club. On any given day(aka most days), the store could be severely understaffed and so you have to cover. Now you are an overpaid associate and not reaching any of your goals. Very minimal/nonexistent training that’s relevant to your specific role. All managers have to work 10 hour shifts.

Esplora altre recensioni su Sam's Club

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I absolutely loved the people I worked with.

Svantaggi

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Risposta di Sam's Club
2w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Svantaggi

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

avatar
Risposta di Sam's Club
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
Vedi recensioni per: Utile|Valutazione|Data|Tutto