Vantaggi
In general, can be at times a fairly relaxed work environment. Ownership seems to care about the company and it's employees. Cheap promotional apparel.
Svantaggi
Serious issues with leadership levels between the owners and the rank-and-file workers. Mid-level managers routinely embellish project/employee status and satisfaction and have outright lied to ownership in meetings when it comes to capabilities and deliverables. Ownership seems content to reward mid-level incompetence because of years of service and "loyalty". Warehouse operations woefully in need of technology enhancements that an inflated IT department seem incapable of delivering. Call Center leadership married to anachronistic processes. Huge IT department delivering mediocre results.