Under appreciated - under valued order takers - Recensione dipendente - Local Business Manager presso Santander

1,0
28 feb 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Absolutely no pros whatsoever

Svantaggi

You are called a local business manager or LBM and the job description says that building relationships with the local business community which is complete and utter bull, you spend your day with a list of people to call and offer them a credit card, if you don't open up the list everyday and make so many calls and then don't have enough credit card applications you end up in a world of pain and performance management. Servicing of your customers you are not allowed to do, so you end up spending your day little better than a cold calling sales person order taking. You are not allowed out of the branch to visit your customers or build relations with them, oh but don't forget you have to arrange a networking evening so that your customers can come to you.

Esplora altre recensioni su Santander

5,0
5 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Bonus based on performance. The company always put on events for the employees. Great work environment

Svantaggi

Work long days. And sometimes weekends. Not much room for growth

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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