Review - Recensione dipendente - Dipendente anonimo presso Santander

3,0
25 feb 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great PTO, solid benefits, 401k and most managers are flexible and easy to work with in regards schedule. Not sales driven like most banks. And overall the job is easy to do once you learn (training is good as well).

Svantaggi

Understaffed at certain high volume branches which can be overwhelming when dealing with lost of money. Technology need serious upgrades as computers constantly has issues that make job at times frustrating. ATM also consistently has software issues. While not sales driven operations/procedures are changed frequently with limited clarity it leads employees in fear of losing jobs for not following procedures that just changed that week. There is also employee favoritism/preferences that occur which can and does hinder advancement. While work is easy it can be tedious/boring during slow times.

Esplora altre recensioni su Santander

5,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance, smart colleagues

Svantaggi

Too top down, chaotic strategy, layoffs

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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