Is there a zero stars? - Recensione dipendente - Dipendente anonimo presso Santander

1,0
17 giu 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The internal values rolled out in 2018 are strong ones, but they are nothing like the experience of working here. The employee culture was toxic and needs reform. The leadership turns over constantly.

Svantaggi

A job offer can take months to get approved for no explained reason. The team-building activities such as service projects are treated like a box to be checked and are more about wearing the bank's branded t-shirt in a public event than about any genuine giving back or staff morale. My colleagues complained about participating in staff fun activities instead of appreciating the time away from work. Supervision is sometimes not clear and not logical for the team. The colleague I trained with loudly complained at work about the company's benefits and often complained about such things to external partners. She also trashed all of her teammates in unacceptable and unprofessional ways (criticizing their clothing, their days off, their spouses), all during work time and and was protected by management when I raised this concern. Another colleague told me a good rule of thumb is never to speak to unless spoken to, like I was a toddler. Several other colleagues trashed the senior management as a matter of course. When I interviewed, colleagues told me that they never take work home with them, and a couple weeks after I started, I was criticized for not being on my email from home overnight or early in the morning. My computer moved at the speed of a dinosaur because of the cybersecurity protections installed which made it hard to be efficient. There were many out of date cultural norms like the silent rule to never ask any questions when someone says "Any Questions?" at the end of a town hall.

Esplora altre recensioni su Santander

5,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance, smart colleagues

Svantaggi

Too top down, chaotic strategy, layoffs

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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