Declining Morale Due to Policy Changes and Reduced Incentives - Recensione dipendente - Relationship Banker presso Santander

2,0
2 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good brand recognition and name to have on your resume. Decent benefits package including healthcare and PTO. Some managers are supportive and genuinely care about their teams.

Svantaggi

Recent internal policy changes have made the day-to-day much more difficult. Time sheet procedures were changed abruptly, causing confusion and frustration. Banker incentives were significantly reduced, which directly impacted morale and motivation. Increasing workloads without proper support or compensation left many feeling overworked and undervalued. No clear path to move upwards especially if you work in retail banking. Communication from upper management is often unclear, and major changes are rolled out with little explanation or input from frontline staff.

Esplora altre recensioni su Santander

5,0
5 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Bonus based on performance. The company always put on events for the employees. Great work environment

Svantaggi

Work long days. And sometimes weekends. Not much room for growth

4,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Svantaggi

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

Vedi recensioni per: Utile|Valutazione|Data|Tutto