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      ScholarPack

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      Paradise Lost - Recensione dipendente - Customer Service Representative presso ScholarPack

      2,0
      7 dic 2022
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      + Some lovely people from before the takeover still there. + Spacious and quiet office (only customer support have to attend regularly, all other teams can be fully remote). + Casual dress, parking vouchers, snacks in kitchen

      Svantaggi

      - Company is no longer a distinct entity (staff resource is 95% dedicated to servicing the larger entity), so no one is technically employed by this company any more. - Integration with large competitor changed ethos completely, where stress and lack of support then felt like the norm

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      3,0
      9 ago 2021
      Customer support analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great onboarding and on-the-job training Lovely team manager and team members Regular 1-2-1 catch ups with my team manager

      Svantaggi

      Repetitive tasks Could have engaged in more development opportunities More employee engagement opportunities would have been beneficial to improve work relationships between different teams I wish I had more of an understanding of ScholarPack's missions/values and how to apply them in the workplace Sometimes, it was easy to miss out on company updates if they were not communicated to me verbally

      4,0
      19 lug 2022
      Head of devops
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - You are empowered to make a real difference - Small dedicated team - Good work/life balance - Great culture

      Svantaggi

      I cannot think of any.

      1
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