Vantaggi
It's a big bank with lots of reach and resources. The products are quite good and the corporate environment is good as far as equality, inclusivity, and fairness. The pay is competitive and the benefits are good.
Svantaggi
The technology is laughably primitive compared to other big banks. They should be much further ahead than they are. The systems feel very patched together and confusing. There is a lot of sales pressure -- they say the emphasis is on financial advice, but you are required to focus on number of calls, number of appointments, sales of products, and gathering external business rather than focusing on what the customer needs and wants. This can cause customers to feel pressured as well as we are coached to constantly try to get them to move all their business. It's hard to accomplish goals when it takes 30-45 minutes to find the proper procedure to solve a problem, or nobody knows how to fix something and they just say "well, keep calling in until you find someone who knows." They still expect you to have the same amount of calls, appointments, and sales even if you spend a few hours trying to fix something for a client, which doesn't generate any sales results.