Customer advisor - Recensione dipendente - Customer Service Advisor presso ScottishPower

1,0
10 gen 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not much pros of working with SP It's good pay Double time over time because they are always busy! Wouldn't work for them

Svantaggi

Customers always phone up and say they were cut off and yes they delibrtiley get cut off by agents in SP because agents find the job difficult to do and then they need to keep on top of they're call time , making sales and then they have the stress of managers coming along saying why they're AHT is soo high, SP is maybe the worst company I've ever worked for, I'd recommended nobody to work for them or even either join them, all they care about is sales from customers and if advisors don't get sales then they get put on to a PEP, Managers aren't quite helpful either! This job is full of nothing but stress!

Esplora altre recensioni su ScottishPower

5,0
11 gen 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good experience overall working at TCS

Svantaggi

Nothing I would say, Thank you.

5,0
5 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work, trust from leadership

Svantaggi

Bring your own systems to work on

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Risposta di ScottishPower
1y
We truly appreciate your kind review and are thrilled to hear what you enjoy about working with us. Feedback like this helps us grow as an employer, ensuring our staff thrive during their time here.
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