Great Company Overall! - Recensione dipendente - Consumer Care Advocate presso Sedgwick

4,0
1 set 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sedgwick is a company that cares about their employees. There is much room for advancement and no one is limited to moving up in their career. From day 1 they tell their employees of the possibilities that can open up for them to grow within the company.

Svantaggi

From the very beginning I thought that there was not enough training in the department that I worked for. We handled insurance claims for a well known company and the associates did not have the right training and resources available to make phone calls one and done as well as satisfy the caller. Callers would complain all the time about calling multiple times and getting nowhere. These complaints were from the customers as well as any 3rd Party that was involved within an insurance claim.

Esplora altre recensioni su Sedgwick

5,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good training program and good management in my personal experience

Svantaggi

Guidance on how to grow within the company is unclear

1,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Svantaggi

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

Vedi recensioni per: Utile|Valutazione|Data|Tutto