Vantaggi
I love my coworkers. They're all so warm, kind, and passionate, and it didn't take long for me to instantly feel a sense of community here. In terms of the company, the leadership is the best I've seen. All aligned, each having strong virtues and very approachable. Because of them, the company's been growing like crazy and the culture has been incredible. I thought I wanted to join a 500-1000 company where I could have an impact. ServiceNow is huge, but because it's in the next phase of growth, there's a lot of newness and uncertainties where it feels very startup and nimble. So my work is impactful, and I get the budget and resources of a large company. Best of both worlds.
Svantaggi
Lack of process. People are used to executing without strategy and process which leads to pointless meetings and wasted work time. It's a changing factor but there's currently a lot of process that needs to be defined. Minor, but clunky internal software. Some of the technologies we use have pretty bad user experiences, like OneDrive, Solstice.