If you have complicated health issues the care received is sub-par, causes extreme anxiety, the goals put on employees are unrealistic such as the time constraints for each call *you can't choose the calls you get and the pt's need help*, timed for bathroom use*lots of UTI's, EHR constantly goes down and is outdated, bad communication from management, not enough providers for pt volume, management pretends to listen to our concerns but reply's as if they will consider adjusting things, company uses you to help train others and for special projects and then are dismissed like trash and give no recognition or appreciation, over worked, add new departments and ability to schedule for all departments and do not allow for extra time (sometimes schedule many different appointments and calls are more lengthy).