Destructive Financial Management Decisions - Recensione dipendente - Independent Contractor presso Shipt

1,0
8 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I began working at this company during the first weeks of Covid-19. We were considered heroes, paid exceptionally well, and the company took care of it's employees during the height of the pandemic.

Svantaggi

Since new management has taken over the company, pay has been cut to below minimum wage, shoppers who earn more are deactivated without reasoning, and the algorithm has been entirely rigged to cut costs at the expense of customer service. This company cannot continue to operate with memberships in decline the way that they are. Their revenue is plummeting due to terrible management decisions that has radically changed everything about the app in a short time frame. It was good the way it was, members and shoppers alike are very unhappy and frustrated with these annoying changes. The corporate team has absolutely crashed their reputation into the ground because of unethical decisions to manipulate cost structures. They have outsourced most of their customer service lines and are almost entirely unresponsive to complaints and suggestions.

Esplora altre recensioni su Shipt

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent company culture, strong collaboration and communication

Svantaggi

None to speak of, company environment is great.

2,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay, extremely cushy work environment (see cons below), access to most modern tech stacks. I have enjoyed some of my time at Shipt as I had some autonomy in what I work on. That has changed recently, however.

Svantaggi

Major disfunction originating from leadership. The product model and processes has always been messed up. Quarterly planning is an absolute nightmare, with garbage PRDs being AI generated causing engineering managers and project leads to be inundated with PRD reviews of half-baked ideas. Every quarter, a majority of product initiatives are "kicked off" late in the quarter due to miscommunication or lack of requirements, and engineering is forced to scramble to meet deadlines. No one (engineering, product, design) believes in the work that is dictated from the leadership team. Tech initiatives are crowded out by last minute projects that have no impact on business metrics. Arbitrary deadlines are set by leadership with no justification short of "we should move faster". Target needs to clean house and put their own people in place. There's an extreme lack of accountability at every level of this organization. Some engineers do minimal work and can coast for years. Leadership oversees farcical projects that never move the needle, yet they stay in their position. Unlimited PTO results in inefficiencies as key contributors for projects will be gone for weeks at a time.

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