Vantaggi
If you're struggling to find a more professional job, but mostly have experience in retail and customer service, then this could be a good step for you if you are trying to get experience in sales. They pay above minimum wage, you get some PTO, occasionally a manager buys you lunch, you work indoors, and you generally work between 8am - 6pm. As far as entry-level jobs go, it's not bad, and this looks a lot better on a resume than the alternatives.
Svantaggi
No matter what they say, you will work almost every Saturday morning if the branch is open on Saturday. It's retail banking. You're a glorified retail sales person, but now people's money is in your hands and it's not difficult to make a mistake that costs you your job. Training is improving, but nowhere near sufficient for most people. Raises are "merit-based," which is a polite way of saying most employees will not see annual raises above a few cents, if anything at all, by design. You are doing sales, but they don't like that word. There is a lot of pressure to make sales (opening new accounts, starting loans, building deposit growth, etc), and your reward is an overly complicated system that only grants "bonuses" to the top performers, and everyone else gets nothing. Professionalism is a thin veneer covering an aggressive "CYA" culture. If a mistake is made that costs you your bonus, you're out of luck. Bosses will tell you they have your back and do your best, even if you're getting thrown to the wolves at the start with a location that lost all its staff, but you will still take the fall for any mess-ups unless you get lucky. There are many people who have been working the retail side for a decade or more, but Simmons doesn't pay them what they deserve. They're trying to keep things lean, with products that don't offer much value, and they have no issue firing dedicated workers. Don't buy into the company culture. Repeat it to fit in, but stay sane. Toe the line, cover your butt, and don't take risks for anyone. Clock in, clock out, then find a better job. That's what all the real talent does at Simmons. Customers and management alike will suck the life right out of you. The more effort you give, the more the company takes. Giving your best here ain't worth it.