Great but can do better - Recensione dipendente - CSA - Customer Service Associate presso Sixt

Excellent work environment, helpful managers

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

It's an unrecognized job by management, they don't care about you unless you make them more money so they get bonuses. All they care about is performance metrics, no matter what you do to your co-workers.

Expected to work in an outdated color arrangement that is mostly black. When it's 100 degrees out, on hot asphalt, not ideal. They expect you to log the tiniest damage so that they can bill the customer. Do they not take depreciation on the cars. Their fuel gages are wonky and don't work right. I believe they are charging customers for fuel when they shouldn't.