This company is filled with Drama - Recensione dipendente - Dipendente anonimo presso Smartsheet

1,0
14 set 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance, free snacks and catering events, transparency throughout the company on how it's running, and what's coming up.

Svantaggi

There is absolutely no checking behind management for accuracy. People can be fired because their teams do not like them personally. There's is little to no fact checking done from HR to validate the claims of performance are real. The HR team, though they say are always there to help, does nothing to actually try to absolve concerns. Everyone is so focused on growing the company that they have completely lost focus on existing people and boot them out for the next best thing.

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Risposta di Smartsheet
8y
Thank you for your feedback. We’re glad you appreciated the organizational transparency at Smartsheet -- we agree it is vitally important for employees to feel connected to our mission and goals. We are not in a position to extend this same transparency to our team on individual employee performance issues because we consider them to be private. We’re sorry that your perception was that HR and management weren’t communicating or validating important personnel decisions. We believe that perception is largely the result of protecting individual right to privacy, not the absence of an evaluation process. Our HR team works closely with our staff and managers to provide direct guidance regarding performance, and management does not make employment decisions without review and input. --Kara Hamilton, VP of People Operations

Esplora altre recensioni su Smartsheet

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great collaborative environment and competitive

Svantaggi

Easily overwhelmed with phone calls, chats, and emails.

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Risposta di Smartsheet
2w
We're so happy to hear that you're happy here! Collaboration with a healthy dose of competition is always great to hear, thank you for your review!
1,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Svantaggi

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

1
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Risposta di Smartsheet
3w
Thank you for your honesty. While we’re glad that you had a great team and the tools you needed, it’s incredibly tough to hear that other aspects of your experience were less than great. To your point about equity, we’d like to clarify that we do offer a limited equity pool with specific eligibility. That said, navigating transition is already tough, and adding in other aspects like global shifts and new leadership can make it feel even harder. We know the dust hasn’t completely settled, and we understand that we have a lot of work to do to repair employee trust and morale. We’ve set off on that journey, and we appreciate all of this feedback along the way. Thank you, and we wish you all the best in your next chapter.
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