- The tension in upper management is obvious and is a result of the CEO playing people off one another. Not collaborative at all.
- The products are nowhere near as good as management thinks they are and aren't cutting-edge at all compared to others in fintech. More focus on quantity of products than on their quality.
- Strategy is informed more by whatever the CEO is hot on or something some other rich friend told him than actual research or thinking about user needs and desires.
- Little respect for member UX. It's one thing to treat users as lab rats for a consumer social product, another thing entirely when it involves their money.
- Benefits trail the tech companies they want to poach from on the technical side. Maybe they're great for customer service people in Utah, but they aren't for product and eng in SF.
- Higher turnover than I've ever seen at a startup driven by conflict at the top, inexperienced managers, and political culture.
- CEO likes to talk about having "the best culture in the world" but doesn't back it up with his actions. It became a joke phrase with my teammates. Got the sense there was a real have/have not split between us in SF and those in Utah and Delaware.
- Stock is not worth anywhere near where they say it is. Go do some research before you accept an offer.
