Vantaggi
Competitive pay & good benefits.
Svantaggi
Worked for the agency for 10 years and climbed my way to my last position. I can honestly say the job is very stressful and definitely very political. I left because management changed and the new managers were very big on gaslighting; it wasn't worth my mental health anymore. I was fortunate to have worked with a manager previously who had a good moral compass and is part of the reason why I stayed as long as I did. You have to be willing to deal with a lot from the agency and managers in addition to the stress that comes with working directly with the public. Getting promoted is based on who likes you & who you know, at least from what I've witnessed. There are people in management roles who are clearly not competent enough to be leading an office. And there are overworked worker bees who deserve to be promoted based on their job knowledge, ability to manage work and interpersonal skills.