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Customer Service - Recensione dipendente - Customer Service Representative presso SolarCity

1,0
29 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comfortable working environment with nice break room. Friendly co-workers. Immediate insurance coverage.

Svantaggi

Highly stressful taking call after call from irate customers who we promised monthly energy savings up to 50% during the sales presentation. Actual savings appears to be closer to 10% were many customers paying more in energy charges after the panels were installed. I have never be cursed out as often as I was while working for SolarCity.

Esplora altre recensioni su SolarCity

5,0
21 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and no supervision working at the different Home Depots

Svantaggi

Having to make numbers and sales

4,0
22 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Svantaggi

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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